This post is also available in: Spanish
Thanks for buying Tusk by Ana Cabaleiro!
Thank you for buying our first photo book app for iPad ®. We hope you enjoy it and if you want to give us some feedback, feel free to do it through the contact page.
If you’re having any difficulties with the App, just contact us and we’ll try to help you. Usually any technical difficulty can be solved if you take a look at these steps.
If you are having difficulty with the App, please try the following first:
- Redownload the App – If you have problems using the App when you first download it, try re-downloading it in case something went wrong in the download. Make sure to allow time for the App to download completely. Follow this link for download instructions — http://support.apple.com/kb/HT2519
- Make sure you have the latest IOS software on your device. You can download the latest software at this link — http://www.apple.com/ios/
- Make sure you have the latest update of our App. You can check if an update is available by using the Update icon on your device.
If you still have a problem or questions, you can contact us through our contact page. We will reply to you within 24 hours.
Tusk App FAQ
Is this App available on other devices?
Is this App fully functional when I am offline?
How do I turn pages? How do I turn off the sound? How do I zoom in/zoom out? How does it work?
You can find a “How to” inside the app - this way you’ll never feel lost. How to:
How do I download wallpaper images?
You have to tap on “Books” button. Then choose “Wallpapers” icon. Once you’re in “Wallpapers” series, you have to tab on the image and a toolbar will appear. On the toolbar you’ll see a button which says “Save image to…”. You have to tab this button and then choose the option “save photo”.